In our interactions with the customers, these are the most frequent questions most clients ask:
- Is preservation of my confidentiality guaranteed?
- Would you please educate me on the service payments methods you use and how safe are they?
- Why are the services you offer so expensive/cheap?
- Are there discounts offered for clients?
- Am I guaranteed my money back if need be?
- Is there a possibility to know who your writers are?
- Can I have a direct connection to your writers if I prefer it?
- Do the writers guarantee zero plagiarism?
- If I prefer a pre-written paper, is there a possibility that it will be available?
- How many formats are your writers conversant with?
- For the account you open for me, what is the procedure in case I forget my password?
- After completing a paper how will it be delivered to me?
- Will using your service cause me a penalty for cheating?
Is my confidentiality guaranteed?
Confidentiality is our number one priority. The information you share with us is only used to complete the assignment. We do not share this information with other parties outside the staff appointed to help you with your work. The papers written are not resold to other persons once they are delivered to you. The personal information you provide us such as our name and email address only helps in maintaining your satisfaction. The information is used to facilitate communication incase of any clarifications needed. For the financial transactions, we do not require your debit card or credit card information. The PayPal service is safe for you and the financial information is only needed when making payments.
Would you please educate me on the service payments methods you use and how safe are they?
To ensure the protection of your financial information, we use the world’s most respected and safe online money processor PayPal. At MyEssayNinja.com, we do not ask for your credit or debit card information. This assures that your financial safety. You are required to pay after placing an order by clicking on the checkout button and this will redirected you to PayPal making your transaction easier.
Why are the services you offer so expensive/cheap?
Our prices are an average of what is required by the custom writing industry. The prices ensure that our writers are properly motivated to write perfect papers. MyEssayNinja.com advices that if a site offers very low prices, chances are the papers are not from professional writers. For professional writers writing from scratch, there is an average price limit.
Are there discounts offered for clients?
For our customers, we offer discounts. There is a discounts tag on the prices page on the discounts offered.
Am I guaranteed my money back if need be?
To understand more on the money back policy, visit Money Back Guarantee page there is information on how to get your money back.
Is there a possibility to know who your writers are?
MyEssayNinja.com provides papers written by professional writers who are highly qualified. The writers are English natives from English speaking countries mainly the United States, Canada, Australia. Our writers hold Bachelors, Masters and PhDs; they ensure zero plagiarism as they have years of experience. We assign orders depending on the availability, willingness and competence to handle the work.
Can I have a direct connection to your writers if I prefer it?
Yes. Being that our main operation is on your satisfaction, if communicating will ensure this, it is absolutely available. To do this, add a comment on your account once you login or communicate with our support team by leaving a comment to them. Our writers will get back to you by leaving a comment for you. It is important to keep going back to your page to ensure that you do not miss the comments we leave. Nevertheless, we will always notify you once a comment is left.
Do the writers guarantee zero plagiarism?
Yes. Our writers are professionals and they provide well-written original papers. To ensure the guarantee, the papers are run through a plagiarism checker. MyEssayNinja.com is your best selection for original papers; we pride ourselves in the uniqueness of the work we have delivered to you.
If I prefer a pre-written paper, is there a possibility that it will be available?
No. To provide you with a satisfactory paper, we write papers from scratch in line with your instructions. After the paper has been delivered, we do not keep copies of the work.
How many formats are your writers conversant with?
Standardized format of a well-written paper is 12-font size; 1-inch margin with double space usually a page is 275 words, using the Times New Roman or Arial font. However, as MyEssayNinja.com, if you as the client desire some new specifications, we are flexible enough to provide. It is important for you to specify what you prefer when placing the order.
For the account you open for me, what is the procedure in case I forget my password?
This is a common problem even with other accounts we empathize with you. We have provided the button Forgot Password on the login page. Click on the button, once you do, you will be required to provide us with your email address. A link will then be forwarded to the email and you are provided a time limit of 24 hours after which the link expires. If it does expire, you will begin the process once again. The time limit for the link ensures that your account is safe.
After completing a paper how will it be delivered to me?
Once the paper is completed, the status reads, “Delivered”. A notification is then sent to your email with a link alerting you of the completion. The link redirects you to the order page where the preview version of your complete order is available for viewing. If the preview is per your satisfaction, and you approve the paper, the editable Microsoft Word version of the same is sent. If the paper does not fully satisfy you, you can ask for a revision by providing us with specifications of what needs changing.
Will using your service cause me a penalty for cheating?
The issue of cheating is solely on the decisions you make after the delivery of the paper. If you submit the paper, we provide you as your own to your institution that is qualified as cheating and is not consistent with our policies. Our paper is a guide to help you write your own paper or conduct research. Our services are well in line with the law.